Term and Conditions

Welcome to Gentleman’s Wardrobe Store. These Terms and Conditions govern your use of our website and your purchases from our store. By accessing our website and making purchases, you agree to be bound by these terms. Please read them carefully.

1. Introduction

Gentleman’s Wardrobe Store (referred to as “we,” “us,” or “our”) operates the website polosmenstore.com, offering premium men’s apparel and accessories designed for the discerning gentleman who values impeccable style and sophisticated shopping experiences.

2. User Obligations and Responsibilities

2.1 Account Registration

While not required for browsing, creating an account may be necessary for certain features. You agree to provide accurate and complete information during registration and to keep this information updated.

2.2 Acceptable Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to any part of our website
• Interfere with the proper functioning of our website
• Submit false or misleading information
• Use automated systems to extract data from our website without permission

2.3 Age Requirement

You must be at least 18 years old to make purchases from our store or have the consent of a parent or guardian.

3. Products and Services

3.1 Product Descriptions

We strive to accurately display our products through images and descriptions. However, slight variations in color or appearance may occur due to monitor settings. Product availability is subject to change without notice.

3.2 Product Categories

Our collection includes: Accessories, Belts & Underwear, Hats & Bags, Hoodies, Joggers, Outerwear, Pants, Pants & Shorts, Polos, Shirts & Tops, Shorts, Sweatshirts & Quarter Zips, and Tees & Henleys.

3.3 Service Area

We proudly serve customers worldwide, excluding select regions in Asia and remote areas where delivery may not be feasible.

4. Orders and Payment

4.1 Order Process

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or inventory issues.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect orders already confirmed.

4.4 Order Confirmation

After placing an order, you will receive an email confirmation. This email constitutes our acceptance of your order and forms a binding contract between you and Gentleman’s Wardrobe Store.

5. Shipping and Delivery

5.1 Order Processing

All orders are processed within 1-2 business days after payment confirmation.

5.2 Shipping Methods

We offer the following shipping options:

• Standard Shipping: Via DHL or FedEx at $12.95, with delivery within 10-15 business days after dispatch
• Free Shipping: Via EMS for orders over $50, with delivery within 15-25 business days after dispatch

5.3 International Orders

For international orders, customs duties and import taxes are the responsibility of the recipient and are not included in our shipping costs.

5.4 Delivery Issues

While we make every effort to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days of delivery. To be eligible for return:

• Items must be unworn, unwashed, and in original condition
• All original tags must be attached
• Items must be in original packaging
• Proof of purchase (order number) is required

6.2 Non-Returnable Items

For hygiene reasons, the following items cannot be returned or exchanged:

• Belts & Underwear (intimate apparel)

6.3 Return Process

To initiate a return or exchange:

1. Submit a return request via email to [email protected] within 15 days of delivery
2. Receive authorization and return instructions from our customer service team
3. Ship the item to our returns address: Gentleman’s Wardrobe Store Returns, 1767 Pearcy Avenue, Cedarburg, US 53012
4. Wait for processing and inspection (3-5 business days after receipt)

6.4 Refunds

Refunds will be processed within 5-7 business days after we receive and approve your return. Original shipping fees are non-refundable, and return shipping costs are the customer’s responsibility, except in cases of wrong or defective items.

6.5 Damaged or Defective Items

If you receive a damaged or defective item, contact us within 7 days of delivery at [email protected] with photos. We will arrange a prepaid return label and expedite your replacement at no additional cost.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Gentleman’s Wardrobe Store or our content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, explains how we collect, use, and safeguard your data.

9. Limitation of Liability

To the fullest extent permitted by law, Gentleman’s Wardrobe Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved through good faith negotiations, and if necessary, through the appropriate courts in our jurisdiction.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

12. Contact Information